If PitchVantage is stuck on the loading screen (spinning circle), try the following:
1. Check your internet speed.
A connection speed of 2 Mbps or higher is generally sufficient.
Follow the instructions for your browser:
Go to https://app.pitchvantage.com/ and perform a hard reload:
Important: Set the Time range to All time and delete cached images and files only (do not clear cookies or other browsing data unless necessary).
Go to https://app.pitchvantage.com/ and perform a hard reload:
- Windows: Ctrl + Shift + R or Ctrl + F5
- Mac: Command + Shift + R (or Command + R if needed)
If the issue still persists:
- Try opening PitchVantage in a different web browser.
- Alternatively, download and use the PitchVantage app on your phone or tablet.
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